Partnering with
Calibre Fulfilment ensures your goods are picked, packed, and shipped the same day, arriving on time to delight your customers. This results in glowing 5-star reviews, higher customer satisfaction, and a strong reputation for your business.
HOW DO WE FULFIL YOUR ORDERS
We collaborate with all major couriers, from Royal Mail to Pallet Networks, providing you with access to the most competitive rates available. Your goods are shipped the same day for fast and reliable delivery.
Our clients can link all their sales channels directly to our stock control and order processing system. This eliminates the need to log in to platforms like Amazon, eBay, Not on the High Street, Etsy, or your website to manually retrieve orders—everything is automatically sent to us for seamless processing. We can pull down order every 15 – 30 minutes allowing us to process your order efficiently.
With our software, you can easily monitor your stock levels, upload inventory, and ensure all your sales channels are automatically updated when stock arrives at our warehouse.
You’ll have access to performance reports for your sales channels, along with a detailed view of each order. This allows you to respond to customer inquiries and track shipments with ease. Best of all, this comprehensive tool is included at no extra cost as part of our service.
Courier and logistics Integrations
We work with a reliable network of carriers, from Royal Mail to pallet and container shipments. With daily collections, our team ensures your orders are booked with the right service, fully tracked, and delivered on time.
We have a dedicated team member handling returns from all our clients. Whether the items are damaged, or the courier couldn’t locate the address, we ensure they are promptly processed upon return. Once received, the items are either restocked your inventory or placed in quarantine as needed.
Once your returns arrive at our warehouse, they are carefully processed. Depending on their condition, items are either restocked your inventory or moved to quarantine. From there, we can return the stock to you or forward it to consolidators. Don’t let excess stock rack up storage costs—speak with your account manager to explore your options.
Processing returns requires more labour than standard picking and packing. It involves additional time to assess the returned stock, accurately grade it for resale, or designate it for quarantine. For further details, please contact your account manager.
We typically process most returns within 1–2 working days, depending on their complexity.